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Forum Discussion
blacknatty
Feb 03, 2019Aspirant
RBR20 with Skype and Facetime
RBR20 with 2 satellites. Motorola surfboard sb6121 modem. Since I got Orbi, Skype and Facetime don't work. I've tried my Windows based pc (which is wired), my wireless mac laptop, my iPad. People can...
- Mar 10, 2019
Here's an image of what my ports are now. Not sure what I started with and it doesn't list here what is for FaceTime. He worked so quickly that I didn't copy down everything that he changed. Service type is set to port triggering.
He also put me back on daisy chain because of the layout of my house and the stone interior walls. Interestingly, the far satellite currently shows good signal although the closer one shows poor. Both are working fine for my needs though.
FURRYe38
Mar 10, 2019Guru - Experienced User
Great news.
Please post your new ocnfiguration and ports that were opened up so others will know for future reference. Please mark you post as solved as well.
Enjoy. :smileywink:
blacknatty wrote:
We may have solved things. I got a call from support yesterday. They had done some research and found specific ports for Skype and FaceTime, and opened those. We tested Skype internationally and found that to work. I'm going to try and get a friend to test FaceTime internationally in the next couple of days. Fingers crossed!
Thanks for everyone's interest and assistance.
blacknatty
Mar 10, 2019Aspirant
Here's an image of what my ports are now. Not sure what I started with and it doesn't list here what is for FaceTime. He worked so quickly that I didn't copy down everything that he changed. Service type is set to port triggering.
He also put me back on daisy chain because of the layout of my house and the stone interior walls. Interestingly, the far satellite currently shows good signal although the closer one shows poor. Both are working fine for my needs though.
- FURRYe38Mar 11, 2019Guru - Experienced User
Awesome info. Thanks for posting. Hope this help future users.
Enjoy. :smileywink:
blacknatty wrote:
Here's an image of what my ports are now. Not sure what I started with and it doesn't list here what is for FaceTime. He worked so quickly that I didn't copy down everything that he changed. Service type is set to port triggering.
He also put me back on daisy chain because of the layout of my house and the stone interior walls. Interestingly, the far satellite currently shows good signal although the closer one shows poor. Both are working fine for my needs though.