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RBR20 won't allow MacOS update
So, I don't know if it was the last firmware update or what, but my ORBI RBR20 gives me the dreaded "The request timed out" message that's been going around if I try to use MacOS Update. I know it's ...
"What's my IP: Prefix is 172"
Ok, this tells us that there is router infront of the RBR. To make this easier, I would setup the RBR for AP mode. This will reduce the number of routers on the same line and should resolve this for you.
https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
https://kb.netgear.com/26765/Disabled-Features-on-the-Router-when-set-to-AP-Mode
Are you getting a private IP address from your ISP? 192 or 172 or 10 IP address on the WAN or Internet side of the RBR? If so, there is a upstream router in front of the RBR. A public IP address from the ISP is preferred, ##.##.###.###.
What FW version is currently loaded?
We're stepping outside my understanding, so I'm just providing as much information as I can
- I do not have access to anything upstream from the RBR20. That's all managed by the ISP and is outside my house.
- RBR20: Get IP dynamically from ISP
- Macbook: IPv4 and Router both show a 192 prefix in the network settings
- What's my IP: Prefix is 172
- RBR20 WAN: Never configured anything there, so it's set to defaults.
- Router Firmware Version: V2.3.5.26
Thanks for responding FURRYe38
"What's my IP: Prefix is 172"
Ok, this tells us that there is router infront of the RBR. To make this easier, I would setup the RBR for AP mode. This will reduce the number of routers on the same line and should resolve this for you.
https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
https://kb.netgear.com/26765/Disabled-Features-on-the-Router-when-set-to-AP-ModeThis worked for the MacOS update, which was my primary concern as it was the only connectivity issue I was having. However, switching to AP mode has so many restrictions and caused me even more issues with other devices in the house, that I just ran the update and switched back. I've also had my public IP whitelisted for work access, and it's clear my ISP recently changed the way they provision IPs--in August, my public IP prefix was 66.
I think I'll go back to the ISP and see if I can find out why they changed it and perhaps get back to where I was as it was much simpler.