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Forum Discussion
doctboo
Oct 31, 2019Aspirant
RBR20 won't allow MacOS update
So, I don't know if it was the last firmware update or what, but my ORBI RBR20 gives me the dreaded "The request timed out" message that's been going around if I try to use MacOS Update. I know it's ...
- Nov 02, 2019
"What's my IP: Prefix is 172"
Ok, this tells us that there is router infront of the RBR. To make this easier, I would setup the RBR for AP mode. This will reduce the number of routers on the same line and should resolve this for you.
https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
https://kb.netgear.com/26765/Disabled-Features-on-the-Router-when-set-to-AP-Mode
Retired_Member
Nov 07, 2019
doctboo wrote:So, I don't know if it was the last firmware update or what, but my ORBI RBR20 gives me the dreaded "The request timed out" message that's been going around if I try to use MacOS Update.
Was your network ever working correctly? If so, what changed?