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Jfog86's avatar
Jfog86
Aspirant
Apr 08, 2019

RBR20 won't connect to internet cm1150v modem

RBR20 won't connect to internet using CM1150V netgear modem. My playstation 4 is connected to the same modem via ethernet and works just fine. I've unplugged and plugged back in the modem and router s...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Apr 08, 2019

What Firmware is currently loaded?

Power OFF the ISP Modem along with the RBR for 30 seconds. Power ON the ISP modem and let it sync. Power ON the RBR. Walk thru the setup wizard with a wire connected PC and a web browser at orbilogin.com.

 

Be sure to use a good working LAN cable between the modem and RBR. CAT6 is recommended. 

  • Jfog86's avatar
    Jfog86
    Aspirant
    Apr 08, 2019
    How do I check the firmware? I'll try cycling the power again in the meantime
    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Apr 08, 2019

      The version shows on the log in page when you log in with a web browser.