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Forum Discussion
Jfog86
Apr 08, 2019Aspirant
RBR20 won't connect to internet cm1150v modem
RBR20 won't connect to internet using CM1150V netgear modem. My playstation 4 is connected to the same modem via ethernet and works just fine. I've unplugged and plugged back in the modem and router s...
plemans
Apr 08, 2019Guru - Experienced User
Jfog86 wrote:
RBR20 won't connect to internet using CM1150V netgear modem. My playstation 4 is connected to the same modem via ethernet and works just fine. I've unplugged and plugged back in the modem and router several times each and even did a hard reset on the Orbi system and nothing has worked. I'm about done with netgear at this point
Make sure you unplug your playstation from the modem. The CM1150v has more than one ethernet port but your provider probably only provides 1 ip address. The Playstation might be pulling that address before the Orbi can. Plug the playstation into the orbi and let the orbi handle the IP addresses. Once you've unplugged the playstation, then follow the prior instructions you'd received on rebooting.