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Solved
RBR20 won't stay connected after power failure
We recently had a SEVERE storm and a power failure. After regaining power, my RBR20 MESH system will connect but only stay connected for about 5 minutes then drops. I have my system routed through a ...
UPDATE: after coming close to giving up, I tried setting up Orbi's via my wife PC rather than my cell. There's an option to select setting up with an older cell so I tried that. We both have "current" cells but I tried the :older" option and it worked. I had deleted the app on my cell and reinstalled it prior but that didn't work. As it turned out we're back to normal and all is fine. Thanks to all that made suggestions, really appreciated your input.
In the SL router is a slot to install an optional Ethernet "plug" that allows for 1 Ethernet connection. I connected my tv directly in the the jack and it works perfectly. My cell phone can connect to orbi and doesn't drop but any off my computers or my wife's cell connect for 5 minutes then drop.
(I know this may seem obvious, but....) What "drops"?
- The WiFi connection? The WiFi symbol disappears from the device and it reports "no network"?
- or, the Internet? The WiFi symbol remains, but the device reports "No Internet"?
- Is anything connected to the Orbi with an Ethernet cable?
- The symbol, upside pyramid, stays on device but switches over to the SL router after 5 minutes and allows internet connection. It's almost like orbi's gets tired and passes out on the next available connection. I've tried resetting orbi and setup about 5 times with no different results. Do you know of a way to test the base unit to see if it's failing? I omitted 1 thing, the only device that stays connected is my pixel 6 pro. I'm conversing with you on that cell. I've turned everything on/off many times without luck. Prior to severe storm and power failure, all my devices worked perfectly.
If the Pixel 6 is connected to the Orbi WiFi and has internet access, then it appears that the Orbi is working.
Yes my Pixel works fine but somehow Orbi's doesn't like any of my other devices. I used to love my Orbi's but now it's become a challenge.
- The WiFi connection? The WiFi symbol disappears from the device and it reports "no network"? No
- or, the Internet? The WiFi symbol remains, but the device reports "No Internet"?
- Connection to the internet drops and it just switches to my SL router as it's backup. Orbi's relies on SL for internet connection but somehow doesn't like any devices other than my cell.
- Is anything connected to the Orbi with an Ethernet cable? I run the ribbon cable from Orbi's to the ethernet jack on SL router. (direct connect vice going thru a switch)