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Forum Discussion
CaptainBroach
Dec 03, 2019Initiate
RBR20
I just wanted to say that after an hour getting bumped around this "Support" site to resolve my problem and also being unable to access the Netgear Chat Support I'm authorized by my purchase, I'm pre...
- Retired_MemberDec 03, 2019
CaptainBroach wrote:I figured this out myself by pushing enough buttons and wipping out all my wifi settings on earch laptop then started from ground zero. seems to be working for now.
Enjoy :smileyhappy:
FURRYe38
Dec 03, 2019Guru - Experienced User
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Be sure to have the Windows laptops forget any prior saved wifi configurations or profiles.
Be sure the WiFi adapter drivers on the windows laptops are fully updated.
Do you only have the RBR20, no satellites?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
WPA2 and AES currently set? What happens if you temporarily disable WPA on the RBR and then connect the laptops? Set back to WPA2 and AES after trying this.
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).