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Forum Discussion

AussieGirl's avatar
AussieGirl
Aspirant
Sep 30, 2021
Solved

RBR20

My RBR 20 has been working successfully for 6 months (though I am not happy with satellite) now suddenly it cannot detect the ethernet cable connection. Does anyone have a solution for this? (the obvious one being replace the cable) 

  • Thanks for reply, other devices were working not through orbi connection.  I resolved the problem by removing APP from my phone and then reloading and resetting the system. 

4 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    Are you seeing this on the Orbi 'app' or the Orbi web interface?

  • plemans's avatar
    plemans
    Guru - Experienced User

    What modem/gateway is it connected to? 

    Do devices still work? 

    • AussieGirl's avatar
      AussieGirl
      Aspirant

      Thanks for reply, other devices were working not through orbi connection.  I resolved the problem by removing APP from my phone and then reloading and resetting the system.