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Forum Discussion
RBR20
My Orbi router will not connect to the internet. I’ve rebooted both the router and the modem with no luck. I reset the router but still no internet. It takes me through the process of reinstalling fr...
Hitron technologies
E31n2v1
Yes I added cable to an old laptop and got the internet. Had to reboot modem for it to work.
E31n2v1
Yes I added cable to an old laptop and got the internet. Had to reboot modem for it to work.
Ok, should be same process for RBR in the mix. I would do same and then factory reset the RBR and use a wired PC connected to the RBR with a web browser pointed at 192.168.1.1 and walk thru the setup this way.
- No luck. . I’ve recycled it and I get the same message to check cable.
I would take the RBR to a friend, neighbor or family members place and see if the RBR will connect at a different location with a different modem. Even you can connect it up to different host router and see if you can get the RBR to connect. If the problem follows then I would presume the RBR is faulty and needs replacing. If not, then there is a problem with the cable between the modem or the modem.