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Forum Discussion
RBR20/RBS20--Connecting with Spectrum WiFi6 Router
I recently upgraded to a Spectrum WiFi6 router but am still have connection issues (non-existent or buffering) with a TV on the other side of my house (one story--2000 sq. ft.) as well as a TV that's...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
If your ISP Modem already has a built in router and Wi-Fi, This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
Hi Furrye38...don't know what the firmware version is and I can't plainly see what the mfr. is on the modem (it's separate from the router). It's a Spectrum branded unit with a model # of EU2251. It sounds like from what you say that the piggyback idea is not a good one and I should look for a different solution--either something Spectrum can provide (i.e. a "pod") or using the Orbi system alone (and taking back the Spectrum router), the latter of which was recommended by a Spectrum tech when I called. The satellite would be placed about 30-35' away from the router if I go that route. In any case, I'll look at the links you sent. Thanks.