NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Retired_Member
Apr 20, 2020RBR20/RBS20 2.5.1.16 firmware observations
Hi all, I upgraded my RBR20 and RBS20 to 2.5.1.16 firmware last week. Previously they were running 2.3.5.38 firmware. A couple of observations: The release notes say "Enhances the device ...
daivinhchi
May 04, 2020Aspirant
Hello, how did you guys update the firmware version 2.5.1.16
I went to netgear support to download the file and it is 2 files.
First file type is "Chrome HTML document" with 1kb
Second file type is "Disc image file" with 32570KB
According to the user manual, I should manually update the firmware for the satellite device before the router.
The fireware file name should either end in .img or .chk.
Is it the "Disc image file" with 32750KB?
When I clicked on that file, I got the disc image file is corrupted.
Any help is greatly appreciated.
- FURRYe38May 04, 2020Guru - Experienced User
First manually download the RBS and RBR FW files from here.
https://www.netgear.com/support/product/RBK20.aspx#download
Just click on the download button for each file. Your browser will download this to your PC.
Find and Unpack the FW from the .zip files.
Use a wired PC for this process. Safari(Mac), IE11(Windows), Firefox or Opera browsers are recommended.
Log into the RBSs web page and send the FW file there first.
Then send the RBR FW file lastly.
Factory reset the RBS and RBR and setup from scratch. After makeing sure the system works after setting up, be sure to make a backup configuration to file for safe keeping. This saves time if a reset is needed again.
daivinhchi wrote:Hello, how did you guys update the firmware version 2.5.1.16
I went to netgear support to download the file and it is 2 files.
First file type is "Chrome HTML document" with 1kb
Second file type is "Disc image file" with 32570KB
According to the user manual, I should manually update the firmware for the satellite device before the router.
The fireware file name should either end in .img or .chk.
Is it the "Disc image file" with 32750KB?
When I clicked on that file, I got the disc image file is corrupted.
Any help is greatly appreciated.