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Forum Discussion
18rabbit
Nov 13, 2019Aspirant
RBR20,working fine over a year on Comcast Voice Modem . Drops Internet after 2nd ATT modem install
My Orbi RBR20 router with 2 satelites has been working fine for over a Year. Recently in California my county was subject to forced county wide electric shut off. My Comcast modem and Orbi router wer...
- Nov 13, 2019
Tnx for the information.
I am not totally WIFI savy and your multiple solution attemps sound complicated due to the terminology. I believe I am on the right track, then when you say shut of all WIFI signal (radios) from the ATT modem. I do see a couple of new ATT WIFI addresses on ORBI APP when the ATT modem is live.
I will try the ATT WIFI disable proceedure as posted on netgear youtube video and see if that takes care of issue. I'll read your response again to see if I can interpret the steps you recommended better.
TNX again
18Rabbit
CrimpOn
Nov 13, 2019Guru - Experienced User
18rabbit wrote:
After install of ATT modem I tested new WIFI and it worked fine. The comcast WIFI was up and working with the ORBI 20 and satellites.
Can you please provide a diagram of how the Comcast, UVerse, Orbi, and devices are connected? My impression is that you have two separate internet services (Comcast and AT&T). We recently had a post from someone who had two internet services that fed into one router, which in turn fed the Orbi and the rest of his devices, but your setup does not appear to be similar to his.
Thanks
18rabbit
Nov 13, 2019Aspirant
I will draw a diagram and send later