Forum Discussion

Aspirant

Jul 10, 2020

RBR40 - frequently lost connection - over payed routers?

Hi, I've been having the same problem for months now. I'm using radio internet access and then use my Orbis inhouse. RBR40 and 1 satellite. The problem is that frequently I'm losing internet connect...

alexsos

Aspirant

Jul 10, 2020

CrimpOn wrote:
Which network logger are you using?

Its name - Network Logger Pro, on my iMac

Is it periodically checking for connection to an external resource?

I guess not, I guess it's pinging out from my end. It does such test every 30 seconds or so. Logistics provider was checking logs at their side and didn't record any problems. They even built some extra mast on my roof because assumption was that leaves are causing the problem.

CrimpOn

Guru - Experienced User

Jul 10, 2020

alexsos wrote:
CrimpOn wrote:
Its name - Network Logger Pro, on my iMac

Thanks. Network Logger Pro: https://networklogger.net/ Item #4 on the FAQ explains that the program makes periodic ICMP (ping) and HTTP requests to report connectivity. https://networklogger.net/support/ (That is how every network logger that I have seen functions.)

Is it correct to assume that you began logging because you noticed interruptions in service?

Is there a distinct pattern to the service interruptions?

In particular, do they correspond to the end of the DHCP lease period that is reported on the Orbi web interface, Advanced Tab, clicking on the "Connection Status" box?

alexsos
Aspirant
Jul 10, 2020
CrimpOn wrote:
alexsos wrote:
CrimpOn wrote:
Its name - Network Logger Pro, on my iMac
Thanks. Network Logger Pro: https://networklogger.net/ Item #4 on the FAQ explains that the program makes periodic ICMP (ping) and HTTP requests to report connectivity. https://networklogger.net/support/ (That is how every network logger that I have seen functions.)

Is it correct to assume that you began logging because you noticed interruptions in service?
Is there a distinct pattern to the service interruptions?
In particular, do they correspond to the end of the DHCP lease period that is reported on the Orbi web interface, Advanced Tab, clicking on the "Connection Status" box?
--------
Yes, I started with Logger because of the problems occurring, and to prove ISP that I'm clean.
Pattern? Sometime even a couple times an hour, sometimes 2-3 hours w/o interruptions. I even encounter problems at night - regularly Netflix is not working around 10-11 P.M.

No idea if it overlaps with lease period and alike. The basic TP-Link is still on for over 5 hours and no problems recorded. That's something really new to me :)