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Forum Discussion
RBR40 - Problem when using 2 wall plug satellites RBW30
Hi, I'm having a lot of problems when using my Orbi system. At the moment, I'm only using one satellite because when I add the other on the network, I see a lot of packets drops and high late...
caiosa wrote:Hi,
I'm having a lot of problems when using my Orbi system.
At the moment, I'm only using one satellite because when I add the other on the network, I see a lot of packets drops and high latency with huge variation.
Does anyone faced the same problem?
My house Is big so I need the extra satellite to better coverage
Can someone point me where I can identify the logs for trobleshooting?
Regards
Caio
How far are the satellites from the router. the wall satellite needs to be close enough to the router.
Also try resetting and re-pairing the satellites.
Thanks for the response.
Both satellites (RBW30) are about 13 meters (~38 feet) from the main router (RBR40)
Today I tried to reset both satellites (RBW30) without success. I searched on the community and there are some complains on that too. Anybody knows how to solve that? When I push the clip on the reset button, it starts flash Magenta, then reboot and goes blinking white but after a few minutes, it return to the original state and start syncing with RBR40...
My 90-day period for free support is over. Do anybody knows if the RBW30 could be the problem and if Netgear will RMA after 90 days?
Thanks in advanced
I don't want to hard reset the RBR40 because is working great when using without the satellites and I have around 50+ devices (mostly smart home) connected already.