NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
pikkolomondano
Dec 03, 2018Aspirant
rbr40 + 2 satellite rbw30 lost wifi password
i ve this system orbi router rbr40 always connected in perfect condition and 2 satellite connected in 5ghz (2 meter of distance one satellite form other with a big wall in the middle).
2,4 and 5 g...
FURRYe38
Dec 03, 2018Guru - Experienced User
Try a factory reset on the satellite and re-add it to the system.
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
- pikkolomondanoDec 03, 2018Aspirant
i try 2 times a factory reset...... router and 2 satellite......
distance from router to 1st satellite is around 20 feet and from router to 2nd satellite around 40/45 feet. from 1st to 2nd satellite aorund 10 feet.. but with a big wall in the middle (reinforced concrete). All satellites give me good connection message and blue led
- FURRYe38Dec 03, 2018Guru - Experienced User
only other idea would be to download the FW file for the RBW and do a manual re-load of FW. Use IE11 or FF browser. Then factory reset and set it up from scratch. You might remove it first from the RBR40, then go for FW load. Also maybe change the PW on the router to something different and see if the problem continues.
I would get the 1st satellite out to 30 feet. 20feet is a bit too close.