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Forum Discussion
Eiremike
Aug 28, 2022Tutor
RBR40 Cannot connect app but devices are connected and internet is working
Hi Community Ive used my Orbi for many years with excellent results, but recently I tried to access the router via the mobile app and even though my phone is connected to my Orbi router, the App kee...
plemans
Sep 04, 2022Guru - Experienced User
You've plugged your modem's connecting into a lan port and not a wan port?
Eiremike
Sep 04, 2022Tutor
Hi, yes I do, because when I plug the ethernet cable from my internet router into my Orbi's yellow port, my PC connects to Orbi but there is no internet. When I plug the cable into a LAN port (white), then I can connect to Orbi and get internet. *mind blown*