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Bru7462's avatar
Bru7462
Follower
Feb 15, 2021

RBR40 connectivity

Had a power outage yesterday. Now my Orbi is a mess. “Unable to locate network” I’ve power cycled, tried to reset system and use the app like it’s a new device. No matter what I try, it’s unable to locate the Orbi network

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  • Bru7462 wrote:
    Had a power outage yesterday. Now my Orbi is a mess. “Unable to locate network” I’ve power cycled, tried to reset system and use the app like it’s a new device. No matter what I try, it’s unable to locate the Orbi network

    One suggestion is to disconnect the Orbi from the ISP modem, then perform a Factory Reset

    https://www.youtube.com/watch?v=cMw4ePACgc4 

     

    What I have observed is that after a few seconds, the power LED on the back will begin to blink

    At about 10 seconds from sticking a paperclip into the reset hole, I remove the paperclip and the power LED immediately turns Green

    For just under a minute, the Ring Light at the top turns On and Off.  ON/OFF  ON/OFF. (not fading, just ON/OFF)

    At about one minute, the Ring Light on the top begins to "fade" ON, fade OFF, fade ON, fade OFF

    At about two and a half minutes, the Ring LIght turns solid white, and the WiFi signal appears.

    (Almost three minutes seems like a LONG time)

     

    At this point, the Orbi should have a WiFi channel that matches what is printed on the product label (SSID/password).

    Note that an Orbi will function with no internet connection.  Not useful to most of us, but totally working.

     

    Once the Orbi is working, it can be connected to the ISP modem.