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Forum Discussion
LuisHSanta
May 17, 2020Aspirant
RBR40 dropping connectivity on 2.4 ghz band
Hi, I have a RBR40 router V2.5.1.16 firmware + RBW30 satellite V2.5.0.2. The problem is that I have PCs that only supports 2.4 Ghz, and they are dropping packets when connected to the RBR40, ab...
FURRYe38
May 18, 2020Guru - Experienced User
Has a factory reset and setup from scratch been performed since last FW update?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?