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Forum Discussion
LuisHSanta
May 17, 2020Aspirant
RBR40 dropping connectivity on 2.4 ghz band
Hi, I have a RBR40 router V2.5.1.16 firmware + RBW30 satellite V2.5.0.2. The problem is that I have PCs that only supports 2.4 Ghz, and they are dropping packets when connected to the RBR40, ab...
CrimpOn
May 18, 2020Guru - Experienced User
LuisHSanta wrote:The problem is that I have PCs that only supports 2.4 Ghz, and they are dropping packets when connected to the RBR40, about 3% loss when I test a ping directly to the router. I tried this with two different PCs on 2.4Ghz very close to the router. When connected to the satellite 2.4ghz also, they don´t drop any packets when I ping to the router. I just want to add that the router is wired to the internet.
My old Acer Aspire One supports only 2.4G WiFi. It will ping anything I ask it to for hours and never drop even one. All of those features like MIMO, Beam Forming, and Fast Roaming have no impact on older technology devices.
I do not understand the comment about "collisions". Can you explain that more?
Is there a source of 2.4G interference in the house that would affect the router more than the satellite?
(microwaves, cordless phones, heavy bluetooth usage, etc.)
FURRYe38
May 18, 2020Guru - Experienced User
Yes those are possible sources of interferneces. Also other wifi nieghbors as well.
Does this PC still experience problems with the RBS turned OFF as well?
You might think about upgrading the wifi adapter in this PC. There are external and internal wifi adapters that you could use.
- LuisHSantaMay 18, 2020Aspirant
When the RBS is off, I still have the issues with the PC. I have to say that I have 2 PC with only 2.4Ghz and they are still in with a good perfomance but too old in order to think to invest or upgrade them, so upgrading the NC is not an option. Also, when working in other networks different than Orbit, they work very good and their network cards doesn´t present any packet loss. So for me it does not make sense that they do not have a good performance with Orbi.
When I bought the Orbi system, I knew that my house is crowed with other WiFi signals and that was the main reason to select the Orbi. It is supposed to be strong and premium. I have to say that 5 Ghz works very good.
Thank you,