rbr40 dropping internet connectivity

What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

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twmd wrote:

Hello

 

The system purchased has one rbr40 main unit and two rbw30 satellites (rbk33 is the system name). I have been having dropped internet connectivity with many different settings since I purchased the units over a year ago. For this debug/discussion, I have removed the satellites. I did a factory reset of the rbr40 and loaded the latest firmware 2.3.5.30. The unit still loses internet connectivity a couple of times a day. It does recover without doing a reboot which wasn't true with earlier versions. This typically takes 5-10 minutes. If I force a reboot to the rbr40 internet is back in about 3-4 minutes. Both wifi and wired lose connection.

 

I have over 25 units/ip addresses connecting including computers using VPN (not orbi's), wireless speakers and home control modules. 

Can I enable a log feature that captures when the internet is lost? What settings should I try to change? 

 

thanks in advance

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