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Forum Discussion

twmd's avatar
twmd
Aspirant
Jul 11, 2019
Solved

rbr40 dropping internet connectivity

Hello   The system purchased has one rbr40 main unit and two rbw30 satellites (rbk33 is the system name). I have been having dropped internet connectivity with many different settings since I purch...
Troubleshooting
  • twmd's avatar
    twmd
    Aug 03, 2019

    I think this issue is related to the noise on the line back to comcast. It has improved since the changes I made.

     

    Thanks for everyones input!

     

ekhalil's avatar
ekhalil
Master
Jul 12, 2019
twmd wrote:

......... The unit still loses internet connectivity a couple of times a day. .......

Does the Router's LED ring turn magenta when this issue happens?

  • twmd's avatar
    twmd
    Aspirant
    Jul 13, 2019

    I will check the led colors on the router at the next drop