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RBR40 Drops Internet in new home
I have an Orbi RBR40 (Firmware V2.3.1.44) with 2 satellites that was working without ever dropping internet in a 2 story 4000 sq ft house. Satellites were 30 to 60 feet from the router. I rec...
agree with michaelkenward
Another thing to check is your modem connections page and the log. If you're not sure what they mean, post a screen snip of them and we can help out. The light might show internet but your signal/connections to be weak enough its causing dropouts. Especially when you've moved to a new place.
I'd start the troubleshooting at the modem and work forward from there.
Grinky wrote:
I recently moved over to a new one story 4400 sq ft home and set up the system using the same cable modem (Arris SB5160) and didn’t change any configuration, literally plugged it in.
That could be the problem.
Moving to a new Internet connection, even from the same ISP, may mean that the settings need tweaking.
It is usually a good idea not to "just plug it in" but to build the network from scratch, starting with the modem.
You can always recreate the old wifi SSIDs and passwords.
PS I can't find an Arris SB5160 in Google. 5100?
Michael, thanks. Sound advice, I’ll start over from scratch as a first step. Thought I would see if I could get by being lazy! I’ll update on success once I get back in town. FYI, detaching satellites did not improve the situation.