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Forum Discussion
Grinky
Sep 07, 2019Aspirant
RBR40 Drops Internet in new home
I have an Orbi RBR40 (Firmware V2.3.1.44) with 2 satellites that was working without ever dropping internet in a 2 story 4000 sq ft house. Satellites were 30 to 60 feet from the router. I rec...
- Sep 07, 2019
agree with michaelkenward
Another thing to check is your modem connections page and the log. If you're not sure what they mean, post a screen snip of them and we can help out. The light might show internet but your signal/connections to be weak enough its causing dropouts. Especially when you've moved to a new place.
I'd start the troubleshooting at the modem and work forward from there.
plemans
Sep 07, 2019Guru - Experienced User
agree with michaelkenward
Another thing to check is your modem connections page and the log. If you're not sure what they mean, post a screen snip of them and we can help out. The light might show internet but your signal/connections to be weak enough its causing dropouts. Especially when you've moved to a new place.
I'd start the troubleshooting at the modem and work forward from there.
- GrinkySep 07, 2019Aspirant
Plemans, I’ll start from scratch when I return home, thanks for kind offer to review log file. I may take you up on that, if rebuild isn’t successful. Thanks to all for the advice!