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RBR40 Drops Internet in new home
I have an Orbi RBR40 (Firmware V2.3.1.44) with 2 satellites that was working without ever dropping internet in a 2 story 4000 sq ft house. Satellites were 30 to 60 feet from the router. I rec...
agree with michaelkenward
Another thing to check is your modem connections page and the log. If you're not sure what they mean, post a screen snip of them and we can help out. The light might show internet but your signal/connections to be weak enough its causing dropouts. Especially when you've moved to a new place.
I'd start the troubleshooting at the modem and work forward from there.
Ekhalil, devices keep WiFi connection, satellites are connected, only internet drops. I have seen magenta on several occasions, but haven’t been scientific in my observations to date. Disconnecting the satellites did not improve the situation.
Grinky wrote:Ekhalil, devices keep WiFi connection, satellites are connected, only internet drops. I have seen magenta on several occasions, but haven’t been scientific in my observations to date. Disconnecting the satellites did not improve the situation.
I think this is related to the ISP lease time issue that many of us had. I would suggest to try the following and see if you get improvements:
- From browser go to the router's debug page (http://192.168.1.1/debug.htm). Use your router's IP address or http://orbilogin.com/debug.htm
- Enter admin as user name and your router’s management password
- Tick "Enable Telnet" option
- Use Telnet from a computer attached to Orbi to connect to your Router telnet 192.168.1.1 and enter admin and the same password as above
- Enter the following commands:
- root@RBR50:/# config get wan_lease — Should give you --> 86400
- root@RBR50:/# config set wan_lease=720
- root@RBR50:/# config commit
- Can you tell me how to connect to the RBR50 using Telnet?
Please follow the steps in my earlier post.
Use the command prompt (or terminal) in your computer and telnet to Orbi using the command:
> telnet 192.168.1.1 (or use the IP address of your Orbi Router)
- I apologize for my lack of knowledge and appreciate your response. The error I get when trying to open a connection is: "Could not open connection to the hose, on port 23: Connect failed I do this with "o 192.168.1.1" and with my actual IP address.