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Forum Discussion
Grinky
Sep 07, 2019Aspirant
RBR40 Drops Internet in new home
I have an Orbi RBR40 (Firmware V2.3.1.44) with 2 satellites that was working without ever dropping internet in a 2 story 4000 sq ft house. Satellites were 30 to 60 feet from the router. I rec...
- Sep 07, 2019
agree with michaelkenward
Another thing to check is your modem connections page and the log. If you're not sure what they mean, post a screen snip of them and we can help out. The light might show internet but your signal/connections to be weak enough its causing dropouts. Especially when you've moved to a new place.
I'd start the troubleshooting at the modem and work forward from there.
FURRYe38
Sep 11, 2019Guru - Experienced User
Any Wifi Neighbors near by? If so, how many?
What is the building materials made up of?
Has a factoyr reset and setup from scratch been performed since you moved?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
A
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Grinky wrote:I have an Orbi RBR40 (Firmware V2.3.1.44) with 2 satellites that was working without ever dropping internet in a 2 story 4000 sq ft house. Satellites were 30 to 60 feet from the router.
I recently moved over to a new one story 4400 sq ft home and set up the system using the same cable modem (Arris SB5160) and didn’t change any configuration, literally plugged it in. The router has been intermittently dropping the internet connection several times a day (at least). The cable modem displays an internet connection when this occurs.
‘’I have tried moving the satellites farther apart, differing locations and just now turned them off (we’ll see if that makes a difference) with no noticeable improvement.
I ‘I typically have several phones, tablets, computer, Apple TVs, sound bar and visitors, but same as before the move.
Any ideas as to the source of my problem, or better what is the likely solution?