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Forum Discussion
RBR40 ethernet connections not visible over wifi or on orbi app
My RBR40 has suddenly stopped showing any hardware connected via the ethernet connections. The modem input is working and my wifi devices are connecting and working as normal (internet access is fine...
I would contact NG support about this...
AusCymru wrote:
My RBR40 has suddenly stopped showing any hardware connected via the ethernet connections. The modem input is working and my wifi devices are connecting and working as normal (internet access is fine). However, I can no longer access my QNAP server or TimeMachine backup device. Using the ORBI app no wired connections are visible. I have reset the ORBI, checked the cables and have tried unplugging the cables - no luck.
My firmware is v2.2.1.210
Thanks
FURRYe38 wrote:
I would contact NG support about this...
There is no meaning of contacting NG Support without doing enough troubleshooting!
He's done enough...worth contacting ...If he's not getting any LAN data and has done a reset and swapped around cables and ports, it's faulty and needs to be reviewed by NG support. No need in wasting any more time on it.
FURRYe38 wrote:
He's done enough...worth contacting ...If he's not getting any LAN data and has done a reset and swapped around cables and ports, it's faulty and needs to be reviewed by NG support. No need in wasting any more time on it.
Can you confirm that there is no issue in the devices connected to the LAN port?
