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Forum Discussion

AusCymru's avatar
AusCymru
Aspirant
Dec 23, 2018

RBR40 ethernet connections not visible over wifi or on orbi app

My RBR40 has suddenly stopped showing any hardware connected via the ethernet connections. The modem input is working and my wifi devices are connecting and working as normal (internet access is fine...
Troubleshooting
AusCymru's avatar
AusCymru
Aspirant
Dec 30, 2018

All

I could not get access to QNAP or other devices via LAN ports on my ORBI. In the end I set my ORBI to an access point (AP) rather than a router and attached my devices to my cable modem/router.

 

Thanks for all the advice.

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Dec 30, 2018

Regarding ISP Modem Router Combo units:

Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router.

 

Glad option 3 worked for you. 

Enjoy. :smileywink:

AusCymru wrote:

All

I could not get access to QNAP or other devices via LAN ports on my ORBI. In the end I set my ORBI to an access point (AP) rather than a router and attached my devices to my cable modem/router.

 

Thanks for all the advice.