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Forum Discussion
RBR40 Firmware Update Problems
I am currently on Firmware Version 2.7.3.22 and my App says a firmware update is available. However, when I check for new Firmware, I continually get an error message saying "there was a problem che...
Is your Orbi in Bridge/Router mode? Mine is and the app tells me it can't connect and shows the wrong firmware info. When i log into the router, it shows me my firmware is up-to-date
Hello JamesT608,
Welcome to the NETGEAR Community!!!!
The current firmware for your RBR40 is 2.7.4.24. The best way to ensure you have the current firmware is to navigate to the NETGEAR support site for your Orbi mesh system. If your Orbi system is not updated then you can download the firmware version and manually install it. Please navigate to the links below for more information.
Download site for RBR40 current firmware:
https://www.netgear.com/support/product/rbr40.aspx/West#download
For more information on manually updating your RBK40 system please navigate to the link below:
https://kb.netgear.com/000037217/How-do-I-check-and-manually-upgrade-the-firmware-on-my-Orbi-satellite
Best,
Kevin
Community Team
Yes, my firmware is updated, It shows 2.7.4.24 when i look at it from a laptop. When I look at it in the Orbi app, it does not show that version, the app also says it can't connect to my Orbi because it is in bridge mode, which is required as my Orbi router is connected to my ISP's router.