Forum Discussion

Follower

May 17, 2022

RBR40 Firmware Update Problems

I am currently on Firmware Version 2.7.3.22 and my App says a firmware update is available. However, when I check for new Firmware, I continually get an error message saying "there was a problem che...

JamesT608

Guide

Jun 30, 2022

just looked my rbr40 is in router mode, which means i can't 'connect' to it in the Orbi app

FURRYe38

Guru - Experienced User

Jun 30, 2022

Orbi app will connect to the RBR in router mode.

https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message

Be sure Local Network is enabled on Apple devices:

https://community.netgear.com/t5/Orbi-App/Orbi-Web-Page-and-Orbi-app-Access-Status/td-p/2223085/jump-to/first-unread-message

JamesT608
Guide
Jul 01, 2022
that resolved it. Is that the workaround, or perm way to access this? Is there an update coming that doesn't require these actions? I feel like this has been broken for several months.
KevinLiT
NETGEAR Moderator
Jul 01, 2022
Hello JamesT608,

The actions listed above are required because of the security features of your iPhone.

Best,

Kevin

Community Team
JamesT608
Guide
Aug 01, 2022
recent app update fixed my issues