RBR40 Firmware Upgrade

Just to be sure you have a retail Orbi system and no one given to you by an ISP? Or one marked as Verizon Orbi? 

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jnohra wrote:

I was unable to update any of the firmware on the RBS20's.

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First, congratulations on having perhaps the oldest firmware of any Orbi user. (2017 - four years!)

When you read through the previous firmware release notes, do any of them appear to be relevant to your situation?

Japanese? Use Armor or Circle? etc. etc.  If none of the notes scream out, "this applies to YOU, Buster", and the Orbi is performing well for you, I am not certain that updating firmware is urgent and only you can decide if the time and frustration of doing so are worth it.

When the automatic firmware update process does not work, there are only two options left:

• Manual updates, and
• Flash firmware using TFTP
  which is not trivial and can be very frustrating to attempt

By Manual Updates, we mean specifically that after downloading and unpacking the firmware for RBR40 and RBS20

• For the satellites, connect your browser directly to the satellite web page.
  Use the Orbi router Attached Devices page to learn the IP address of each satellite.
  In the browser enter http://<IP of satellite> as an example: http://192.168.1.2 where '2' is replaced by the correct IP
  Log into the satellite using the same credentials as the router ("admin" and the router password)
  Select the bottom menu item: Update Firmware
  Locate the satellite *.img file, update it, and the satellite should update and reboot.
• For the router, log into the web interface, Advanced Tab, Administration, Firmware Update
  Select the Manual Update Tab
  Locate the *.img file for the router, etc. etc.

If this is what you have already attempted and it did not work, I would be tempted to "let sleeping dogs lie."