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RBR40 I cannot add new IPHONE as trusted device
I searched the community responses to similar trusted device questions and cannot find a useful answer. The trusted device on my account is 'still around' but old. I want to add a newer device but I cannot find anywhere in the IPhone ORBI App to do this. This should not be this difficult in my opinion. The place that makes the most sense is under settings / login settings / Two-Step verification/ My Trusted devices - but there is NO OPTION to add a new device. Any assistance is appreciated.
Thanks.
Netgear has set up a community forum specifically for the Orbi App product. Most of the people who watch that forum are more likely to have experience with Orbi App and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
Good Luck.
2 Replies
Netgear has set up a community forum specifically for the Orbi App product. Most of the people who watch that forum are more likely to have experience with Orbi App and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
Good Luck.
BenInDbg wrote:I searched the community responses to similar trusted device questions and cannot find a useful answer. The trusted device on my account is 'still around' but old. I want to add a newer device but I cannot find anywhere in the IPhone ORBI App to do this. This should not be this difficult in my opinion. The place that makes the most sense is under settings / login settings / Two-Step verification/ My Trusted devices - but there is NO OPTION to add a new device. Any assistance is appreciated.
Is "Trusted Device" part of 2-Factor authentication? If so, my Google search for "netgear orbi trusted device" found a number of articles describing how to manage them (add, delete, edit, etc.) such as this one:
https://community.netgear.com/t5/Orbi-App/Delete-Trusted-Device/m-p/1877802
