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Forum Discussion
RBR40 is disconnected after power outage
We had a power outage last night. After that we lost internet. After double checking it wasn’t a Verizon issue, I checked the status of my Orbi. It says Disconnected. I reset both it and the satellite. It did not solve the issue. What is the solution? In simple terms please.
1 Reply
Power OFF both ISP modem and RBR for 30 seconds. Then power ON the modem and let it sync. Then power ON the RBR. Check the top ring LED, it should go OFF after it's come to ready and connected.
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
