NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
advisor13
Mar 22, 2021Aspirant
RBR40 losing internet connection
I have the RBR40 with one satellite. It had RBR40 Firmware Version 2.6.1.36 installed. Over the past week, I started having issues with internet connectivity. While connected to my Orbi, I would get ...
- Mar 22, 2021
advisor13 wrote:My last attempt to get service back was to roll back the Firmware to the previous version 2.5.1.16. So far, an hour later, I have not lost internet connection. Anyone else having this problem?
There must be a dozen posts on the forum about this issue that began with Daylight Saving Time a week ago. What you did is one solution that works. Reading through the posts will explain how Orbi's Traffic Meter function interacted with the DNS resolution process when Daylight Saving Time is selected and Traffic Meter is on. Turn either of them off and "no problem."
My guess is that Traffic Meter can be turned on again April 1 and there is hope that Netgear will uncover the coding problem before November.
Adversary
Mar 30, 2021Aspirant
Get a EERO
Adversary
Mar 30, 2021Aspirant
Same issue I am having. Half devices get online and other half offline. Have to reset and hope for the best. If it doesn't work throwing POS OIT OF HOME AND GETTING A REAL MESH NETWORK SYSTEM.( EERO)
- advisor13Apr 05, 2021AspirantSo far, rolling back to the previous firmware has helped. I haven't had an issue since then. I will wait to see if they come out with a new firmware update before changing it .
- FURRYe38Apr 05, 2021Guru
Next time, try a factory reset and setup from scratch after loading new FW if you encounter problems. Many problems are solved by a reset.
Good Luck.
advisor13 wrote:
So far, rolling back to the previous firmware has helped. I haven't had an issue since then. I will wait to see if they come out with a new firmware update before changing it .- vajimApr 05, 2021Master
FURRYe38 wrote:Next time, try a factory reset and setup from scratch after loading new FW if you encounter problems. Many problems are solved by a reset.
Good Luck.
advisor13 wrote:
So far, rolling back to the previous firmware has helped. I haven't had an issue since then. I will wait to see if they come out with a new firmware update before changing it .Next time (really) wait to until the firmware has been out for at least a month. Also beware of users who claim all is well since it works on their machne. Wonderful