NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
DOD-March
Apr 06, 2020Tutor
RBR40 losing internet connectivity every 12 hours or so
Hi, My Orbi RBR40 (model name doens't list in the pull down) wifi router with 2 sattelites is losing internet connecivity every ~12 hours or so. Wifi connection to the Orbi is maintained and I can r...
DOD-March
Apr 06, 2020Tutor
>> What Firmware version is currently loaded?
2.3.5.34 (upgraded manually from 2.3.5.32)
>> What is the Mfr and model# of the ISP modem/ONT the NG router is connected too?
Arris TG1672G
>> What channels are you using? Auto?
>> Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
2.4GHz : Channel 11
5GHz : Channel 48
>> Any Wifi Neighbors near by? If so, how many?
Not many. This is a replacement for a cheapo router I had before. Little did I know the cheapo was rock solid!
One more thing, there's no seeming issues on the wifi side of the router. It's the connection being dropped from router to modem. I can access the 192.168.1.1 on the router from all devices but can't get to the modem 192.16.0.x during an outage.
thanks, D
CrimpOn
Apr 06, 2020Guru - Experienced User
DOD-March wrote:One more thing, there's no seeming issues on the wifi side of the router. It's the connection being dropped from router to modem. I can access the 192.168.1.1 on the router from all devices but can't get to the modem 192.16.0.x during an outage.
- I suspect the "192.16" is a typo, which should read "192.168", correct?
This indicates that FURRYe38 is correct and you have "two routers".
The most obvious way to address this issue is to place the Orbi in Access Point (AP) mode, using the Orbi web interface.
On the Advanced Tab, Advanced Settings, Router/AP mode. - Before doing anything, can you please humor an "Old Guy" and report the times from the Advanced Tab Home Page, click on "Connection Status" in the Internet Port box.
What does it show for Lease Obtained and Lease Expires?
Thanks