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Forum Discussion
DOD-March
Apr 06, 2020Tutor
RBR40 losing internet connectivity every 12 hours or so
Hi, My Orbi RBR40 (model name doens't list in the pull down) wifi router with 2 sattelites is losing internet connecivity every ~12 hours or so. Wifi connection to the Orbi is maintained and I can r...
DOD-March
Apr 06, 2020Tutor
Hopefully, the last question on this. With the new setup, my RBR40 is still at 192.168.1.1 but (As predicted) my Arris modem is no longer at 192.168.0.1 - how do I connect to it over the network?
D.
CrimpOn
Apr 06, 2020Guru - Experienced User
DOD-March wrote:Hopefully, the last question on this. With the new setup, my RBR40 is still at 192.168.1.1 but (As predicted) my Arris modem is no longer at 192.168.0.1 - how do I connect to it over the network?
When the Arris is put into "bridge" mode, it no longer has an IP address. It has become "only a modem", no longer performing ANY router or WiFi functions. The Orbi now has the "public" IP address that the Arris had before. You can no longer reach the Arris device using a web browser.
But, wait. What if this was a horrible mistake and you want to "go back"? Simple. Locate a tiny "Reset" hole somewhere on the Arris case and stick the end of a paperclip into it for a while until the lights flash. That will do the same thing to the Arris that it does to every other electronic device (including the Orbi). A settings revert to their "Factory Defaults". In the case of the Arris, it will go back to being a modem/router/WiFi device.
- tomschmidtApr 06, 2020Virtuoso
I have a Surfboard cable modem, it is not a router. My Orbi router is at 192.168.1.1 and my modem is at 192.168.100.1 so you might ping that IP to see if your Arris modem answers at that IP. As others have stated, there should be a pinhole reset on the modem/router as well to revert it back to factory settings.