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Forum Discussion
tensor4u
Jan 31, 2021Follower
RBR40 Main Router not broadcasting 5Ghz Network
Hi, My main RBR40 Router is not broadcasting 5Ghz Network at all. I have checked with Wi-FI Analyzer app and Router is not broadbasting 5 Ghz Network at all while Satelitte is broadcasting the networ...
CrimpOn
Feb 01, 2021Guru - Experienced User
tensor4u wrote:Hi, My main RBR40 Router is not broadcasting 5Ghz Network at all. I have checked with Wi-FI Analyzer app and Router is not broadbasting 5 Ghz Network at all while Satelitte is broadcasting the network.
Can you please identify which Wi-Fi Analyzer app this is? (There are many apps with the same name)
On these original Orbi's, there is no user setting to enable/disable the 5G radio. It is supposed to be on always. (There is a setting to to enable/disable broadcasting the SSID, but that applies to the router and all sattelites.
- KenchoroniMay 31, 2021Aspirant
I have a similar setup and issue but my RBR50 is on V2.7.2.104.
A satellite 35 feet away on another floor is on 5G at 200 Mbps. When I turn off the satellite the main router cranks out <80 Mbps from two feet away.
This is definitely a router not doing its 5G job. How can I turn on the router's 5G antenna?
I used to love my Orbi.
- FURRYe38May 31, 2021Guru - Experienced User
Has a factory reset and setup from scratch been performed since last FW update?
What devices are you using to speed test with?
Check the connection rate between the wifi device and RBR with wifisweet spots app on the device.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
https://kb.netgear.com/19668/Link-Rate-and-Transfer-Speed
Kenchoroni wrote:I have a similar setup and issue but my RBR50 is on V2.7.2.104.
A satellite 35 feet away on another floor is on 5G at 200 Mbps. When I turn off the satellite the main router cranks out <80 Mbps from two feet away.
This is definitely a router not doing its 5G job. How can I turn on the router's 5G antenna?
I used to love my Orbi.
- KenchoroniMay 31, 2021Aspirant
Thank you for the prompt response!
I do not have time for a factory reset today but will do it soon and post back with the results and other information.
- KenchoroniMay 31, 2021Aspirant
Update: using a network analyzer (WiFi Explorer) I see 5G dribbling out of the router at 15% from one foot away. The neighbor's 5G signal is at 50% from a freestanding home.
I cannot connect to the weak Orbi router 5G - always get 2.4G because it is at 100% strength. Perhaps my router is broken - at Orbi's price point this would suck. At least the satellite works properly.
Can someone please come up with an explanation or solution to this problem?
- FURRYe38May 31, 2021Guru - Experienced User
Possible the RBR is faulty. Keep us posted.
Good Luck.
Kenchoroni wrote:Update: using a network analyzer (WiFi Explorer) I see 5G dribbling out of the router at 15% from one foot away. The neighbor's 5G signal is at 50% from a freestanding home.
I cannot connect to the weak Orbi router 5G - always get 2.4G because it is at 100% strength. Perhaps my router is broken - at Orbi's price point this would suck. At least the satellite works properly.
Can someone please come up with an explanation or solution to this problem?