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RobertSalazar43's avatar
RobertSalazar43
Aspirant
Sep 20, 2019

RBR40 not doing anything

I plug in my RBR40 and no lights come on.  Cant find the network and cant login to the router on the computer.  Satellite light is magenta. Tried resetting the system but it does nothing.  No lights ...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Sep 20, 2019

Try the power supply brick. Possible that is not working right. Swap the brick with the RBS power brick if you have an RBS. 


Get the system replaced if all else fails. 

RobertSalazar43 wrote:

I plug in my RBR40 and no lights come on.  Cant find the network and cant login to the router on the computer.  Satellite light is magenta. Tried resetting the system but it does nothing.  No lights at all.  The only light that works on the router is the green power light on the back. Is this fixable or do I need to get a new router? Tried connecting through my phone in the app but it doesn't find the network. Any ideas?