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Forum Discussion
RBR40 Orbi is providing an incorrect IP address
After a power outage, Orbi is no longer communicating with Verizon fiberoptic modem. Verizon support says "Orbi is providing an incorrect IP address", and Windows network diagnostics says "Wifi doesn...
verizon tends to use modem/router combo devices. It causes a double nat. And maybe your prior settings in the verizon box were erased or the ones in the orbi were.
A double nat happens when you cascade more than 1 router.
https://kb.netgear.com/30186/What-is-Double-NAT
Fixes? There’s 3 options but only use 1.
1. Put the modem/gateway in modem only/pass through mode. This disables its routing functions.
2. Leave the modem/gateway in router mode but put the Netgears IP address into its DMZ. This forwards the data to the netgear. You can either leave the modem/gateway’s wireless enabled or disabled. Just make sure its using a different wifi channel to prevent interference
3. Put the Netgear into access point mode. This disables its routing functions. Wifi/ethernet still works but it does disable some features.
https://kb.netgear.com/26765/Which-features-are-disabled-on-my-NETGEAR-router-when-it-is-set-to-AP-Mode