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Forum Discussion
akire
Nov 05, 2018Aspirant
RBR40 Orbi router dropping connection to internet
We keep losing our connection to the internet however I have rung the telco company and they can see no drop outs from the modem. I have also seen when our internet is down, that the connection for t...
ekhalil
Nov 05, 2018Master
What wired devices do you have connected to the Orbi base stations? Do you have any mesh speakers (e.g. Sonos) wired to Orbi?
akire
Nov 05, 2018Aspirant
Hi. Thanks for your reply/questions. I have nothing plugged into the Orbi router. The only wired cable is the one going to the modem on the wall. There are no speakers. Everything is wireless and all just PC/laptops/ipad, chrome book and a 2 TV's. I did have the wall satellite RBW30 plugged in but after I noticed the connection issues, I took it out so as to eliminate it as a problem and the problem still exists.
- ekhalilNov 05, 2018Master
akire wrote:
Hi. Thanks for your reply/questions. I have nothing plugged into the Orbi router. The only wired cable is the one going to the modem on the wall. There are no speakers. Everything is wireless and all just PC/laptops/ipad, chrome book and a 2 TV's. I did have the wall satellite RBW30 plugged in but after I noticed the connection issues, I took it out so as to eliminate it as a problem and the problem still exists.
Apart from the questions above from FURRY, Is Orbi set to AP or Router mode? If set to Router mode, is the ISP modem/router bridged so that it's not providing DHCP functionality?
- akireNov 26, 2018Aspirant
Hi there
Sorry Orbi router back with manufacturer at the moment so unable to try... however you are asking me some pretty technical questions that I am unable to answer. I'll see how if get on with the warranty and what they do for me, and if I get the old unit back again, I'll try some of those things. Thanks people. :)
- FURRYe38Nov 26, 2018Guru
Good Luck.
akire wrote:
Hi there
Sorry Orbi router back with manufacturer at the moment so unable to try... however you are asking me some pretty technical questions that I am unable to answer. I'll see how if get on with the warranty and what they do for me, and if I get the old unit back again, I'll try some of those things. Thanks people. :)