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Forum Discussion
chrisjohnson952
May 15, 2019Aspirant
RBR40 Orbi wired devices not connecting suddenly
On my Orbi RBR40, wired connections suddenly stopped working while doing computer work. Wireless connections still work fine.
The Orbi is connected to a modem, with no other routers involved. No config setting should have changed, as I am the only user on my network who has access to the config panel. When I go into the Orbi admin panel and look through the devices, the wired devices will occassionally show up and then dissappear after a short time. The router is 18 months old. I tried the following to fix the problem:
- Restarting the Orbi (~1 min power cycle, and from config panel)
- Resetting the Orbi
- Restarting the modem
- Using multiple devices
- Using multiple ethernet ports
- Using multiple ethernet cords
- Updating firmware to the latest version
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