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Forum Discussion
Tomj1231
Jun 12, 2019Follower
RBR40 Orbi wired devices not connecting suddenly
After 18 months my RBR40 wired devices are no longer working - One port goes to switch to rest of the house. ISP thought it was the cable modem so I replaced (ARRIS Surfboard - Compatible with Sudde...
FURRYe38
Jun 19, 2019Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the Mfr and model# of the ethernet switch in the configuration.
Tomj1231 wrote:After 18 months my RBR40 wired devices are no longer working - One port goes to switch to rest of the house.
ISP thought it was the cable modem so I replaced (ARRIS Surfboard - Compatible with Suddenlink).
Firmware is updated ( V2.3.2.58) - Rebooted several times (2 satellites not updated and working correctly)
No other updates - which wouldn't have been updated if the problem didn't exist first
Wireless devices are working correctly - 20+ devices
Connected multiple devices using multiple ports/cables
Checked Access Control - set to "Allow all new devices to connect"
Auto DHCP - printer has a static address
Nothing else fancy - no port forwarding - just for home use
Any ideas as to why this would happen all of a sudden?