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Forum Discussion
ILP
Jun 01, 2022Aspirant
RBR40 router into a permanent boot loop, where the top LED will glow white
I have an RBR40 Router, with two satellites, RBS40. My system has always worked fine, and always accepted firmware updates with no issue. Until 5/30, when the system tried to update my router and sa...
Armage17
Nov 21, 2022Aspirant
As an additional update, I tried the Manual Update through the Web Interface, let the Orbi get fully loaded, turned it off for more than 5 minutes and still had the same issue. Had to reset and it eventually reverted to the previous FW version. So this is definitely still an existing problem if anyone from Netgear is paying attention.
KevinLiT
Nov 21, 2022NETGEAR Moderator
Hello Armage17 ,
Thank you for your post!
I understand that you are not able to install the current firmware 2.7.4.24 on your RBR40. Please ensure that you update the connected Orbi satellites before you update your RBR40. Using TFTP to update to manually update your RBR40 is not necessary when updating to newer firmware.
Please navigate to the link below and let me know if you followed these update instructions directly:
I also included the current update firmware 2.7.4.24 for your RBR40 and RBR40S below:
https://kb.netgear.com/000064873/RBR40-RBS40-Firmware-Version-2-7-4-24
Please ensure to use to correct firmware when updating your Orbi Mesh System.
Please keep me updated on the progress of this issue!
Best,
Kevin
Community Team