NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Griffin_nova
Sep 25, 2020Follower
RBR40 router not connecting to Xfinity
Brand new here. I purchased an RBR40 router with two satellites from BestBuy. I have Xfinity cable internet service and have been using an Arris 8200 Surfboard modem for over three years. My curre...
plemans
Sep 25, 2020Guru - Experienced User
Which arris is it? The SB8200?
If so try this.
power off the sb8200 and the orbi and disconnect all devices/wires from both. even coax.
Then connect coax back up to modem and power it on. give it several minutes to fully boot.
The connect port 1 on sb8200 to wan port on orbi and boot up orbi. give it several minutes.
Try setup. Make sure to leave port 2 on SB8200 with nothing plugged in.