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Forum Discussion
TG360
May 18, 2019Aspirant
RBR40 Slow Ethernet Connection
I have been having this issue for a few months now, before it was working totally fine and I had not changed anything. It seems like every device plugged into ethernet of the router gets capped at ~8...
- May 18, 2019
TG360 wrote:
That was the device at 1000m and my PC at 100m...
That sounds like full duplex auto-negotiation has failed between Orbi and your PC. If your PC is awake, it shouldn't say 100M/Full if auto-negotiation works correctly. It could be that the cable has gone bad. Otherwise, you can try to change the PC NIC setting to force it do to 1000M/Full. If you have a Gigabit switch in between, that will tell you for sure where the issue lies.
SW_
May 18, 2019Prodigy
TG360, it sounds as if the WAN port has correct link speed (1000M/Full), but the LAN ports are not (100M/Full).
To check link speed, point your browser at (replace 192.168.1.1 with your Orbi IP address):
If LAN port says 100M/Full, disconnect all cables from LAN ports, stick a paper clip in the back of Orbi until LED blinks amber. If reset still doesn't fix it, find a Gigabit switch and put it in between Orbi and clients to see if that will make a difference.
TG360
May 18, 2019Aspirant
Shows WAN 1000M/Full
LAN 1 1000M/Full
LAN 2 100M/Full
and LAN 3 100M/Full.
Think I will give a 30/30/30 reset a shot, and yeah I will disconnect the LAN ports while doing it.
- SW_May 18, 2019Prodigy
TG360, LAN port 1 link speed is correct. Might want to replace cables for those clients connected to LAN port 2 and 3. If 30-30-30 still fails, plug 4-port Gigabit switch into LAN port 1 and you should be good to go.
- TG360May 18, 2019Aspirant
One thing I am a bit confused on is though, shouldn't the device connected to LAN 1 (which is my PC) not be showing any issues then if it's set correctly? Or you thinking there is some other issue that might be causing it that the reset would potentiall fix?
- SW_May 18, 2019Prodigy
You can test that theory. Disconnect cables from both LAN 2 and LAN 3, reboot Orbi, verify that it's still 1000M/Full, verify that WAN port is not mirrored to LAN port 1 (http://orbi-ip/debug.htm), then do speedtest from that client. A reset would often help when it comes to hardware related issue.