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Raykcy's avatar
Raykcy
Aspirant
May 28, 2019
Solved

RBR40 wifi drop

I bought and setup the RBR40 router few days ago and was working perfectly. However, wifi connection keep dropping every few minutes in the past 2 hours which is 12 am in Hong Kong.   The problem i...
  • FURRYe38's avatar
    May 28, 2019

    So do wired connections thru the Orbi to the modem also get dropped? 

     

    Sounds like a problem between the Orbi and this ONT. 

    You might power OFF the ONT for 30 seconds, when you do this, do a factory reset on the RBR. Then Power ON the ONT. After the RBR is online, walk thru the setup wizard with a wired PC and web browser. Setup from scratch and test wired connections first. Then wireless. Take not of any drops during this time frame. 

     

    Are there many other wifi neighbors on channel 1? 

     

    Might try the Orbi at a different location, friend, nieghbor or family to see if the problem follows or not.