NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RBR40 wired internet working but wi-fi internet not
My ISP modem is working and any device wired through my RBR40 router works, but internet over wi-fi keeps dropping. This is a new issue to me - my router has worked perfectly for years and nothing has...
ThisJRP wrote:
My ISP modem is working.
What is that modem? Make and model?
..but internet over wi-fi keeps dropping.
Bit more detail please. Can devices see the wifi? What actually happens?
Have you rebooted the router?
While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Orbi - NETGEAR Communities
You might like to search there for messages related to your problem.
I will ask the Netgear moderator to move your message.
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
Check for various troubleshooting tips.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.
- It's an RBR40 router. Wifi is perfect and everything is connected but there is no internet. Anything hardwired to the router has internet. I've powered on/off, rebooted and reset several times over the last few days. Wondering if there is something I can do other than buy a new mesh.
You missed the question about the modem in front of the router.
What connects the RBR40 to the Internet?
- Cable modem from ISP hardwired direct to the RBR40.
- I should add that it is dropping wifi internet intermittently and coming back on its own all while maintaining internet via hardwired devices.