NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
RBR40
My ORBI has dropped both my satellite extenders around the time of the last firmware update. How can I reconnect? My app says they are "unknown" so it evidently knows they are there.
Be sure the distance between the router and satellite is about 30 feet starting. Depending upon building materials.
Check the user manual for top LED meanings. Pink is usually a problem of the router not getting internet from your ISP service/modem.
Enjoy. :smileywink:
Were the satellites updates as well when the ruoter was updated? Satellites need to be at same version.
Try a reset on one satellite, press in the reset button in back until the top led changes to amber. Then let go. Wait for the top led to slowly pulse WHITE, then re-add the satellite to the router.