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Snark66's avatar
Snark66
Tutor
Jun 22, 2018
Solved

RBR40

My ORBI has dropped both my satellite extenders around the time of the last firmware update.  How can I reconnect?  My app says they are "unknown" so it evidently knows they are there.
  • FURRYe38's avatar
    Jun 25, 2018

    Be sure the distance between the router and satellite is about 30 feet starting. Depending upon building materials.

    Check the user manual for top LED meanings. Pink is usually a problem of the router not getting internet from your ISP service/modem.

     

    Enjoy. :smileywink: