NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Snark66
Jun 22, 2018Tutor
RBR40
My ORBI has dropped both my satellite extenders around the time of the last firmware update. How can I reconnect? My app says they are "unknown" so it evidently knows they are there.
- Jun 25, 2018
Be sure the distance between the router and satellite is about 30 feet starting. Depending upon building materials.
Check the user manual for top LED meanings. Pink is usually a problem of the router not getting internet from your ISP service/modem.
Enjoy. :smileywink:
FURRYe38
Jun 22, 2018Guru - Experienced User
:smileywink:
- Snark66Jun 25, 2018Tutor
It sort of worked at first, I got one satellite synched, but this morning the main unit was flashing magenta. I checked all the connections and had to repeat the synch routine about four times to get both satellites synched. It's now working and I"ve saved the manual on my computer. Thanks for your assistance!