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Forum Discussion
Solved
RBR40
My ORBI has dropped both my satellite extenders around the time of the last firmware update. How can I reconnect? My app says they are "unknown" so it evidently knows they are there.
Be sure the distance between the router and satellite is about 30 feet starting. Depending upon building materials.
Check the user manual for top LED meanings. Pink is usually a problem of the router not getting internet from your ISP service/modem.
Enjoy. :smileywink:
How close are they to the router, they can't be too close either. The router alone can cover up to about 30 feet or a bit more depending upong building materials. Whats the distances between each satellite.
How big is your home? SqFt?
You might try this, disable one or both satellites, and see if you notice anything different. Then enable just 1 satellite and see what happens...
The footprint on the ground id about 1000 square feet with a further 500 on the first floor. The main ORBI is in the front of the house with a satellite ~ 18' away on the first floor seperated by stud walls which tranmitts via a corridor and possibly a double skinn brick wall as well to the rearmost rooms and a second on the floor above, blanked by plasterboard ceiling and a wooden, carpeted floor. When they are all talking to each other I get full cover and if I open the french doors, even into the patio at the rear of the house so it's not a power problem.
When resetting the ORBI this morning, it kept defaulting to my next door neighbour's wireless router on another provider network. Quite a pain as my own computer is directly wired to the modem. Such fun, I don't think.